FAQ's for organisations - MateCheck

Frequently Asked Questions

For Organisations

  • What is the purpose of the MateCheck platform?
  • What is the MateCheck platform measuring?
  • Why measure these five particular areas?
  • What response will an employee receive by completing the five questions?
  • How is the platform made accessible?
  • How is the data used?
  • How was the tool developed?
  • What properties does the tool have?
  • How does the platform capture insights related to depression?
  • How does the platform capture insights related to anxiety?
  • How does the platform capture insights related to stress?
  • How does the platform capture insights related to fatigue?
  • How does the platform capture insights related to wellbeing?
  • Is there a relationship between these five factors?
  • How is safety managed when employees are accessing support?
  • Is the platform appropriate for all employees and potential users?
  • What population is the MateCheck Platform appropriate for?
  • Is informed consent received to partake in the platform?
  • What if undertaking the questionnaire triggers a strong reaction in someone?
  • Who can see employees self-reported results?
  • What access does MateCheck have to employee data?
  • Is the data collected done so securely?
  • How long will data be stored?
  • What resources do MateCheck use?
  • How does MateCheck manage reporting of data and confidentiality?
  • I have more questions that aren’t answered here.Who can I ask?
  • What about your people?
  • Can I integrate MateCheck with our organisation’s existing mental health and wellbeing initiatives?
  • What about our Employee Assistance Program (EAP)?